ECOMMERCE LIVE CHAT GETS A NEW BEST FRIEND
FIT BOT
An always-on size and fit chatbot offering immediate and accurate sizing assistance to shoppers round the clock.

Uncertainty about size is the biggest barrier to online shopping. It isn't surprising that chat windows everywhere light up with 'what's my size' more than a few times in a day. A scalable solution to the most common question encountered on ecommerce live chat, Fit Bot is designed to seamlessly blend into any third-party chat application so every size-and-fit related question leads to an immediate and accurate answer.
ECOMMERCE LIVE CHAT GETS A NEW BEST FRIEND

24/7 sizing assistance
The most commonly asked questions on ecommerce live chat have to do with size and fit. Fit Bot lets you get size confusion out of the way with an accurate and prompt size assistance that's available 24/7.

Accurate fit advice
Human stylists offering assistance on live chat serve multiple shoppers at the same time. This makes it impossible for them to offer tailor made recommendations to each shopper which in turn can impact the accuracy of their suggestions. With a set of specific size and fit related questions woven into the chat experience, Fit Bot ensures every shopper discovers the right fit they're looking for across products and categories.


Multi-language support
Shoppers the world over rely on sizing assistance from stylists on live chat while shopping online. Quite naturally, this means they're looking for someone who understands the language they speak and can guide them to the right product. Fit Bot is built for shoppers looking for timely sizing assistance in any part of the world and offers customized language support in over 18 languages.


Scalable, automated solution
While ecommerce live chat makes it easy for shoppers to get immediate answers the fact remains that these questions are answered by humans. Size and Fit related questions are known to account for between 30-40% of questions on live chat. Fit Bot is an automated, scalable solution that can seamlessly blend into any existing chat application. Fit Bot deals with all size and fit related questions and by doing so eases the burden on your live chat operators.


EASILY INTEGRATES WITH ANY MAJOR THIRD-PARTY CHAT APPLICATION ALREADY ACTIVE ON YOUR SITE

Zero dependence on your engineering team
Built to enhance not replace the live chat application on your site, Fit Bot seamlessly integrates with all major third-party chat clients so you can keep your existing infrastructure intact and get started without any effort from your technical team.
Fit Bot is built as a layer over the existing chat application on your site and can get implemented on your site in as little as two weeks.
Shipped in record time
Built to fit into any existing framework
We work well with all major live chat applications such as Zendesk, Intercom, and Freshdesk, but if you're using any other client to power chat on your site it won't take us more than a few days to integrate with them as well.
REDUCTION IN CUSTOMER TICKET REQUESTS
MILLISECONDS
AVERAGE RESPONSE TIME
40%
12.3
24/7
SUPPORT
Ready to power your live chat with the size advantage?


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